Privacy Policy

Privacy Policy 

Mobile Crochet Queens & Hairstylists ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, and safeguard your information when you book and use our services.

1. Information We Collect

We may collect the following personal information:

1.1. Name, contact details (phone number, email address, physical address).

1.2. Appointment details (service preferences, dates, times, and locations).

1.3. Payment information (where applicable).

1.4. Any relevant health information

disclosed (e.g., allergies or sensitivities).

2. How We Use Your Information

We use your information to:

2.1. Schedule and confirm appointments.

2.2. Process payments and issue receipts.

2.3. Communicate updates, reminders, and service details.

2.4. Improve our services and customer experience.

2.5. Share promotional offers, with your consent.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

3.1. As required by law or legal obligations.

3.2. With trusted service providers for operational purposes (e.g., payment processing).

4. Data Security

We take appropriate measures to protect your personal information, including:

4.1. Secure storage of digital and physical records.

4.2. Limiting access to authorized personnel only.

4.3. Regularly updating security systems to prevent unauthorized access.

5. Retention of Information

We retain your personal information for as long as necessary to provide our services or comply with legal obligations.

6. Your Rights

You have the right to:

6.1. Access and request a copy of the personal information we hold about you.

6.2. Request corrections to inaccurate or incomplete information.

6.3. Withdraw consent for marketing communications at any time.

7. Cookies and Tracking 

If we use a website or booking platform:

7.1. Cookies may be used to improve your browsing experience.

7.2. You can disable cookies in your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated to you via email or our booking platform.

9. Contact Us

For questions, concerns, or requests related to your personal information, contact us at:

Email: crochetqueenssa@gmail.com

Phone: 061 368 9282

            081 760 2887