Terms and Conditions
1. Appointments
1.1. All appointments must be booked in advance.
1.2. A deposit for the hair amount is required to secure your booking. Should you have the hair, the full balance of the quote can be paid as an Immediate EFT after services have been rendered.
1.3. Rescheduling must be done at least 24hours before the appointment to avoid double charges on call out fee ( provided stylist is already enroute).
2. Services
2.1. Services are provided at the client's specified location. Ensure the space is clean, safe, and has access to electricity if required.
2.2. Service packages and prices are subject to change, but confirmed bookings will honor the agreed rates as per quote emailed.
2.3. A call out fee will be charged based on distance from the stylist/salon.
3. Payments
3.1. Remaining payment is due after services have been rendered (Service & Call Out Fee).
3.2. Accepted payment methods include immediate EFT or Cash.
3.3. Late payments may result in delayed service as we do not stock hairpieces on site.
4. Cancellations and No-Shows
4.1. Cancellations of appointment after hair has been procured will incur a R150 charge. This charge is to cover traveling and shipping of hair to the client.
5. Client Responsibilities
5.1. Notify the stylist of any allergies, sensitivities, or specific requirements beforehand.
5.2. Ensure there is adequate parking for the stylist's vehicle near the location.
5.3. Ensure that there is a safe & clean environment for the stylist to work in.
6. Liability
6.1. While we strive to provide excellent service, Mobile Crochet Queens & Hairstylists is not liable for unforeseen reactions to products or styles.
6.2. We are not responsible for damages to personal property during the appointment.
7. Right to Refuse Service
7.1. We reserve the right to refuse service if the environment is deemed unsafe or unsuitable.
7.2. Disrespectful or inappropriate behavior will result in immediate termination of the appointment without refund.
8. Privacy
8.1. Personal information collected during bookings will only be used for scheduling and communication purposes.
8.2. We respect client confidentiality and will not share your details with third parties.
9. Photo Consent
9.1. With your permission, we may take photos of your hairstyle for promotional purposes.
9.2. Clients can opt out by notifying the stylist during the appointment.
10. Amendments
10.1. Mobile Crochet Queens & Hairstylists reserves the right to update these terms and conditions at any time.
10.2. Clients will be notified of significant changes prior to their appointment.